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TRANSLATION | |
"Do you want to move up and get a better job?" Many people are finding work life very competitive these days. They feel they need an extra edge to get noticed and get hired or perhaps qualify for a promotion. BRIDGE can help with additional training. | |
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| BRIDGE Jobs Program is offering Business Certification Classes! | |
Become a BCP - BRIDGE Certified Professional in: | |
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| 1. Customer Service | |
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Intro to Customer Service Customer Service: Communication Skills Customer Analysis: Knowing Your Customer Calming Upset Customers Telephone Customer Service Internet Customer Service Time Management Strategies Stress Management Strategies | |
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| 2. Business Etiquette | |
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Introduction to Business Etiquette Meeting and Greeting Scenarios Meeting and Board Room Protocol Entertaining Etiquette Telephone Etiquette Multi-Cultural Challenges New Issues in Etiquette | |
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| 3. Business Communication | |
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Intro to Business Communication Developing a Business Writing Style Types of Business Writing Writing for Special Circumstances Developing Oral Communication Skills Developing Effective Presentation Skills Dealing with Business Communication Challenges | |
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| Non-certified Class - Sales | |
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Introduction to Sales Definition of Selling Sales Foundation Ways We Sell The Selling Process (Strategies & Tactics) Product Knowledge Develop a Positive Sales Attitude Becoming Excited About Selling | |
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Frequently Asked Questions | |
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BCP CLASS SCHEDULE | |
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BRIDGE JOBS PROGRAM Merchandise Mart 800 Briar Creek Rd, Suite FF405 Charlotte, NC 28205 Phone: 704-377-5371 Fax: 704-343-0441 info@bridgecharlotte.org  |